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Privacy Policy

Privacy Policy – JRW & Co

Last updated: 12 August 2025

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JRW & Co (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

JRW & Co is a Windows, Doors & Glazing Installation Business based in Wetherby, West Yorkshire.

If you have any questions about this Privacy Policy, please contact us:

Email: jordon@jrwandco.com
Telephone: 07738 022683
Address: Southview, Main Street, Bickerton, Wetherby, LS22 5ER

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2. Information We Collect

We may collect and process the following personal data:

  • Contact details – name, email address, phone number, address

  • Project details – property measurements, installation requirements, and photographs

  • Website usage data – IP address, browser type, and pages visited

  • Marketing preferences – your choices for receiving marketing communications
     

We do not knowingly collect personal data from children under 16 without parental consent.

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3. How We Collect Your Information

We may collect your data when:

  • You fill out our contact or quote forms

  • You call, email, or message us directly

  • You engage with us on social media

  • You visit our website (via cookies and analytics tools)
     

4. How We Use Your Information

We process your personal data for the following purposes:

  • To provide quotes and respond to enquiries

  • To manage and complete your installation project

  • To send you updates about your order or appointment

  • To improve our website and services

  • To send marketing communications (if you have opted in)
     

Legal bases for processing:

  • Contract – to fulfil our obligations to you

  • Legitimate interests – to run and grow our business

  • Consent – where you have agreed to marketing communications
     

5. Sharing Your Information

We only share your data with:

  • Our trusted suppliers and contractors (for project delivery)

  • IT and marketing service providers (for business operations)

  • Legal or regulatory authorities when required by law
     

We do not sell your personal data to third parties.
 

6. How We Store and Protect Your Data

Your personal data is stored securely using password-protected systems and encrypted backups.
We keep your personal data only as long as necessary for the purposes we collected it for, including legal or accounting requirements.
 

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate data

  • Request deletion of your personal data

  • Restrict or object to certain types of processing

  • Withdraw consent for marketing at any time
     

To exercise these rights, please contact us using the details above.
 

8. Cookies & Tracking

We use cookies to improve your browsing experience and analyse website performance.
You can manage your cookie preferences in your browser settings.
 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date shown above.

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JRW & Co – Delivering quality windows, doors, and glazing with integrity and care.

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